Why is small business email hosting so hard and expensive?
Probably the single most common complaint we hear from small businesses with regard to their information technology (IT) needs is about email hosting.
Typically, it’s usually something like:
I can’t admin my own email and I have to wait sometimes weeks on my local hosting company to get back to me.
Every time I want to add an email alias or address it’s like an act of congress - and it costs a lot!
I can’t add my email to my favorite email client and I have to login to some clunky website.
I asked for a way to export all my contacts and the local hosting company told me no.
My local email hosting company us charging me a small fortune to have email!
I can’t get access to email features like “out of office” replies. why?
Every time I contact my hosting support they try to charge me for help.
I need group calendars and permissions but m hosting company can’t seem to do it.
I can’t control what gets marked as spam and I miss important emails.
I need to download and archive all my emails for regulatory compliance, but they won’t let me.
And that’s just the top 10. In fact, in our experience over 90% of our customers were unhappy with their prior email hosting company. That’s a pretty high percentage for something that’s really not hard to do right.
So, why? For starters, it’s all about the money (HINT: it always is!).
Follow the Money
Information technology professionals costs a lot of money to hire, pay, train and retain. Email hosting companies employ lots of them, but that doesn’t mean they’re helping you,
You see, the more features and the more support a hosting provider offers each client, the more moving parts they have to maintain and fix. That means more money they spend per customer using all those expensive IT pros which also means the less profit they make per customer,
As such, most email hosting providers try as hard as they can to:
Limit available features
Limit number of hours supporting each customer
Maximize the price per hosting package per customer
Maximize the price per “a la carte” or “up-sell” add-on per customer
What’s this mean for you? Well, in most cases, it means you get the bare bones in email hosting and as little support or custom features as possible for what you pay.
A Better Way
Here at Bizkit, we believe in offering our clients affordable, full-featured email with great support. That’s why we offer plans from the top cloud email providers Microsoft and Google G Suite - and we handle all the custom setup and monthly administration for you with no hidden fees or charges. Plus, we handle it all remotely over the web, phone and email.
We can set you up in a matter of minutes with robust business email that comes with:
Custom email domain
Unlimited aliases or email groups
Integrated individual or group calendars
Guaranteed uptime
Forwarding and routing
Custom email signatures
Best-of-breed email clients for all operating systems
Mobile and web access from anywhere
Security and per-email encryption
Integrated file and attachment storage
Low monthly administration costs (average is only $25/mo!)
Direct support via email and chat
And many more features you want and need as a small business.
So head on over to our contact page here and get started today. We can get you up and running fast and we promised you’ll stop hating your email hosting provider.
